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Payment Management

Track every payment. Automate every reminder.

Complete payment dashboard with automatic deposit and balance requests. Never miss a payment again.

Total Revenue

$1.24M

This year

Payments Received

$890K

Collected

Pending

$245K

Awaiting payment

Overdue

$32K

Past due date

Collection Rate

94%

+3% vs last year

Payment History

Payment IDClientVillaTypeAmountMethodStatusDate
PAY-2024-0892

James Anderson

CTR-2024-1247

Villa Soleil

Dec 15-22

Deposit$8,550Bank TransferpaidDec 6, 2024
PAY-2024-0893

Sophie Martin

CTR-2024-1248

Villa Azure

Dec 18-25

Full Payment$24,000Credit CardpaidDec 5, 2024
PAY-2024-0894

Marcus Weber

CTR-2024-1249

Villa Coral

Dec 20 - Jan 3

Deposit$19,500PendingpendingDue: Dec 10
PAY-2024-0895

James Anderson

CTR-2024-1247

Villa Soleil

Dec 15-22

Balance$19,950PendingpendingDue: Nov 15
PAY-2024-0896

Elena Rossi

CTR-2024-1250

Villa Palme

Dec 26 - Jan 2

Deposit$9,600Credit CardfailedDec 4, 2024

Upcoming Payments

James Anderson

Balance due Nov 15, 2024

$19,950

5 days

Marcus Weber

Deposit due Dec 10, 2024

$19,500

30 days

Elena Rossi

Deposit due Dec 12, 2024

$9,600

32 days

David Chen

Deposit due Dec 20, 2024

$8,550

40 days

Record Manual Payment

Drop file or click to upload

Automatic payment reminders

Set your deposit percentage and balance due date. The CRM handles the rest — automatic payment requests, follow-up reminders, and instant notifications when payments arrive.

Deposit request sent automatically after contract signature
Balance request sent 30 days before arrival (configurable)
Automatic follow-up if payment is overdue
Instant notification when payment is received
Activity feed and dashboard updated automatically

Payment Settings

30%

Automated: The system will send payment requests and reminders based on these settings. All partners are notified of confirmed payments.

Never miss a payment again

Automatic reminders. Complete tracking. Full visibility.

FAQ

Frequently Asked Questions

What payment methods are supported?

Guests can pay by credit card (Visa, Mastercard, Amex) or bank transfer. Stripe integration handles card payments securely. You can also manually record cash or check payments. All methods are tracked in one dashboard.

How do automatic payment reminders work?

Set your schedule: deposit due on signing, balance due 30 days before arrival. The system sends reminders automatically - 7 days before, 3 days before, and on due date. No more chasing payments manually.

Can I see a forecast of incoming payments?

Yes! The dashboard shows payments due this week, this month, and beyond. Plan your cash flow with confidence. See exactly when each balance payment is due across all your bookings.

How are partial payments handled?

The system tracks deposits and balances separately. If a guest pays in installments, each payment is recorded against the contract. You always know exactly how much is received and how much is outstanding.

What about refunds and cancellations?

Record refunds with a few clicks, specifying the reason and amount. The booking status updates, financials adjust, and you have a clear record. Cancellation policies are enforced as defined in your contract.

Explore all features

Discover all the tools that make VillaCRM the complete solution for St Barth villa management.

Villa & Sync

Manage all villas and sync calendars with OTAs

Calendar

Unified view of all reservations

Bookings

Track and manage every reservation

Partners

Automatic sync with partner agencies

Contracts

Generate contracts in one click

E-Signature

Built-in electronic signatures

Payments

Track payments and auto-reminders

Team Dashboard

Real-time activity feed for your team

Clients

Complete client profiles and history

Seasons & Rates

Manage seasonal pricing automatically

Website Builder

Create your villa website with live sync

VillaCRM

The all-in-one CRM built specifically for St Barth villa owners and agencies.

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